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Terms and Conditions of Charter

Terms specific to purchase of boat chartering:

Please Note: Upon your confirmation and payment of any services on Junks.hk you agree in full to the following terms of purchase. Please ensure that you fully review all terms and conditions of the charter you intend to book before completing purchase.

  1. Any party that charters a pleasure boat MUST provide a signed copy of the charter agreement in advance to the company. Failure to comply with this requirement could mean cancellation of your booking.
  2. Any party which charters a pleasure boat must pay the full fee in advance during the time of booking. If the party cancels the trip before the sailing date then they are strictly subject to the cancellation policies outlined in our Refund Policy and stipulated as follows:
    • At the point of sale you will be charged 100% of the cost of the charter. 50% of this charge is considered a non-refundable deposit and the customer forfeits any right to this upon confirmation of their booking.
    • Cancellation deadline is 2 weeks or 14 days before charter date. At this point or earlier customers will receive a refund of their initial payment minus a 50% non-refundable deposit & applicable fees.
    • After the cancellation deadline refunds will not be permitted if the booking is cancelled.
  3. The number of people who board the boat should not exceed the limit. Otherwise, the captain of the boat has the right to refuse starting the charter. The maximum sailing time for each chartered boat is used is 4.5 hours. The chartered time is eight hours for a day trip and 4 hours for a night trip. Night trips must be completed before 12:00 midnight.
  4. If there is a change in the weather, for safety reason the captain of the boat has the right to choose a safer route to the destination, switch to a safer destination, or select a safer location to dock. The charterers must embark and disembark at the same pier. If special arrangements have to be made, they must discuss this beforehand with this company and additional charges may be applicable.
  5. If there is mechanical fault before the boat starts its journey and repair cannot be made on time, the company will inform the charterer as soon as possible to provide a boat similar to the type of boat chartered as a substitute or refund the deposit. If the charterer chooses a refund then this will be paid in full within 10 working days.
  6. If there is mechanical breakdown during the trip, the captain of the boat will try their best to transport the passengers back to the pier. If the boat has spent more than half of its time during the charter and the destination has already been reached, no compensation of time will be given. If there is a compensation of time, the boat can only be used during weekdays or a proportionate amount of the chartering fee may be refunded.
  7. Every kind of insurance stipulated by law has been arranged for all of the boats in accordance with the ordinances of Hong Kong. Passengers must take the responsibility themselves for ensure the safety of any property which they bring along. If there is loss of property on the boat, the company will not be held responsible, but can arrange for reporting the matter to the police and dealing the matter on behalf of the passengers. If any damage, injury or accident occurs on the chartered boat and if the damage is caused by the negligence of this company or its agents or any of its staff, the charterer can submit an application for compensation for liability that should be borne on the basis of the insurance provisions. If any damages are caused by the guests of the charter, the booking party assumes full responsibility for/and is liable to pay damages.
  8. If the charterer cancels or change date of the charter the charterer still needs to go to the dispatch office themselves on the original date to take back food and drink that chartered party has ordered since the food has already been prepared. Agreed expenses must still be paid in full.
  9. If Tropical Typhoon Signal No.3 or higher, or Black Rain Signal is hoisted during the boat charter and while sailing, the captain of the boat has the right to return to the pier early in accordance with the marine ordinances for safety reasons. No compensation will be made for the remaining time unused.
  10. If Tropical Typhoon Signal No.3 or higher or the Black Rainstorm Warning are still hoisted at 7:00 am or before setting out on the day of sailing, all trips on that day will be postponed. If a refund is demanded, the company will refund 50% of the fee or postpone to another available date within the following 6 months. All documents should be sent to the company within one week of the postponement notice, otherwise the company will consider the launch canceled and the full payment is non-refundable.
  11. If the craft cannot reach the appointed boarding pier, the charterer should board from the alternate pier suggested by the boat operator. Junks.hk will not be held liable for any losses or costs borne due to this change.
  12. The vessel is to used for pleasure purposes only and for cruising with within Hong Kong Territorial Water.
  13. The captain has the sole right of decisions made on board the boat regarding safety and may issue certain directions to staff and guest should a situation arise.
  14. No pets and audio system is allowed on board without company's permit.
  15. Strictly no diving/Jumping from the boat.
  16. Strictly no Dancing on the boat.
  17. Strictly no running or jumping on upper deck.
  18. All children are the sole responsibility of parents/guardians.
  19. Strictly no drugs to be taken or use on board.
  20. Strictly no pushing or shoving of fellow guest when the boat is in motion.
  21. Any injury from diving/Jumping from the boat is the sole responsibility of the person jumping.
  22. When swimming it is the sole responsibility of the guest to be aware of other pleasure craft in the area and to take appropriate action to avoid any accidents.

Terms specific to purchase of foodstuffs:

  1. Orders cancelled at least 72 hours in advance of the delivery date are eligible for a partial refund. After this point refunds will not be permitted if the booking is cancelled.
  2. Orders are provided on an as is basis. Foodstuff providers only guarantee the quality of their products upon delivery onboard your chartered vessel. After delivery, it is the sole responsibility of the booking party to maintain their food in a safe manner.
  3. After delivery, it is the sole responsibility of the booking party to maintain food safety. According to the Food and Environmental Hygiene Department of Hong Kong, cold food should be kept below 4 degrees C and hot food above 60 degrees C.
  4. Orders include delivery fee based on the pickup pier that you have selected in your booking. If you change pickup pier after the initial confirmation we reserve the right to charge you for additional charges.
  5. If Tropical Typhoon Signal No.3 or higher, or Black Rain Signal is hoisted at 7:00 am on the day of your charter the order will be postponed to an agreeable alternative date within 6 months of the original date. The full amount will be held and forfeited if the catering is not taken within 6 months.
  6. Please note that nuts and shellfish also tend to be prepared within the same premise, therefore our vendor's food may contain traces. We are not held responsible for allergic reactions to our vendor's food.
  7. Any equipment or supplies provided by the vendor are required to be returned in the same condition as they were recieved at the beginning of charter. The booking party accepts full responsibility for any damages.

Terms specific to purchase of beverages:

  1. Orders for alcoholic beverages are strictly limited to charters with guests that are 18 years old or old. If you are under 18 years old and you make a booking you are contravening the terms of service of junks.hk and we reserve the right to cancel your booking with no compensation.
  2. Boat charterers should refrain from excess orders of alcoholic beverages onboard their chartered boat and take full responsibility for ensuring their guests show restraint in their consumption.
  3. Orders cancelled 1 week in advance of the delivery date are eligible for a partial refund. After this point refunds will not be permitted if the booking is cancelled.
  4. All orders will be delivered to your boat before the chartering date to ensure that your beverages will be suitably cooled upon pickup at your designated pier.
  5. If Tropical Typhoon Signal No.3 or higher, or Black Rain Signal is hoisted at 7:00 am on the day of your charter the order will be postponed to an agreeable alternative date within 6 months of the original date. The full amount will be held and forfeited if an alternative date is not taken within 6 months.
  6. Any equipment or supplies provided by the vendor are required to be returned in the same condition as they were recieved at the beginning of charter. The booking party accepts full responsibility for any damages.

Terms specific to purchase of other services:

  1. Orders cancelled at least 1 week in advance of the delivery date are eligible for a partial refund. After this point refunds will not be permitted if the booking is cancelled.
  2. Speedboat Insurance included covers only Water Ski, Wakeboard, and Banana Boat. Users of speedboats are required to wear the safety equipment provided while onboard.
  3. For orders of any services that require additional people to board the vessel, this number will be included in the maximum capacity of the vessel. If as a result your total amount of people onbaord exceeds capacity the captain of the boat has the right to refuse starting the charter. If you are forced to leave the service provider behind there will be no compensation.
  4. If Tropical Typhoon Signal No.3 or higher, or Black Rain Signal is hoisted at 7:00 am on the day of your charter the order will be postponed to an agreeable alternative date within 6 months of the original date. The full amount will be held and forfeited if an alternative date is not taken within 6 months.